Our approach to business consulting is based on a core, research-supported
conviction that effective enterprises must achieve a careful
balance and blend of the key drivers of success: strategy, organizational
design and culture inspired by effective leaders at all levels
of the organization. From this premise, we work with organizations
to provide a broad array of support to help them: 1) define the
correct strategy, 2) structure a complimentary organization and
to 3) facilitate cohesive and winning cultures that are formed
and nourished by outstanding leaders who concentrate on leading
the staff, rather than simply driving the processes.
We are happy to work with organizations in any way that we and
they deem to be helpful in the objective of achieving peak performance;
however, we do prefer an integrated approach to the effort. Our
typical assignment structure is as follows:
- Preliminary Investigation - Develop
a working understanding of the:
- Mission , Vision, Goals
- Current Business Model
- Business Strategy and Competitive Environment
- Key Factors for Success
- Key Metrics - financial and non-financial
- Current Organizational Structure
- Key Leadership Team
- Organizational Diagnosis - Perform
a Strategic Performance Assessment using a proprietary tool designed
to focus on the three key factors: Strategy, Design and Culture.
This tool would engage the entire organization in completing
a user-friendly on-line survey that provides the CEO and the
key leadership team with a better understanding of what the leaders
and associates in the firm believe to be the "state of the enterprise."
- Report Results - Report, explain
and discuss the results of the diagnostic tool with the CEO and
key leadership, with a focus on those areas where there are opportunities
for improvement.
- Action Planning Session - Conduct
a planning session where we facilitate discussion with the key
leadership to focus on action plans that target the potential
areas for change or improvement.
- Development Program - Where appropriate,
conduct leadership training and development programs for each
key level in the organization. We typically would work with the
most senior personnel first, and then move toward that level
we refer to as the Work Leaders in the organization. It is our
conviction that this is the level that most influences the daily
activities of the organization and when its behaviors are consistent
with our perspectives on quality leadership, then the organization
can have an order of magnitude change in the performance of the
organization.
- Coaching Leaders - Our process
suggests that by supporting the training activities with personalized
coaching for all levels of organizational leaders, we create
a development process rather than a simple event. Coaching has
become a useful and often-used support system at the top of many
organizations, but we believe that cost effective coaching at
the work leader level in the organization can have even more
dramatic results.
- Best Practices - In partnership
with an affiliate, The InPractice Group, we would work with the
CEO and key leadership to evaluate the core processes in the
organization; benchmark them against industry best practices;
and design new processes which fit the organizations strategy,
design and culture. This process entails the use of Strategy
Execution Templates which are a proprietary tool designed to
facilitate visibility and accountability for each leader. Based
upon industry best practices, these templates integrate the latest
benchmarking data with policy and regulatory information into
a cohesive workflow environment that easily fuses with legacy
systems.
- Follow up - Our ongoing efforts
would be only as required, but we do commit to return at a specified
time to determine if the organizational change that we have facilitated
has actually been reinforced and has persisted.
If you are interested in learning
more about our process, please click here. |
